FAQs
Coronavirus: Actions We're Taking
Your wellbeing is our top priority, and these are some of the steps Maze Rooms is taking to prevent exposure of this virus:
– We provide hand sanitizers at every location;
– We are taking extra precautions sanitizing rooms, wiping down locks and door handles after every game;
– All our rooms are private and you won’t be paired with strangers during your experience;
– We provide latex disposable gloves to the customers if needed;
– We encourage all guests to wash their hands before and after the experience.
What is an escape game?
Work as a team to solve puzzles, explore clues, and use available tools combined with logic and your senses to find the keys and open the door to freedom within 60 minutes!
This activity is recommended for: personal improvement, team building, relationship strengthening, quality family time, fun with friends, an unusual date night, student activity, tourist attraction.
Can I reschedule or cancel my game?
Same day bookings: This bookings are non-transferable. No refunds or reschedule will be made if you miss your scheduled game. No exceptions.
Tickets are transferable, so if you are unable to come you can transfer your ticket to a friend, they just need to bring a booking confirmation with them.
Do I need to bring anything with me?
Dangerous or hazardous materials, food, alcoholic beverages and beverages in cans or bottles may not be brought onto the premises.
Are there any restrictions to experiencing the escape room?
People who suffer from claustrophobia can participate, as mostly all our rooms are the size of the regular room (about 500 sq. ft), but if you are still feeling uncomfortable you can call us or email and we will recommend the room with the high ceilings and large space.
Are there any age restrictions?
The minimum age is 10 years old. Children under 15 need to have one paid adult player in the game. All children under 18 will need a parent/legal guardian to sign the liability waiver. (For families playing with children 6-9 years old, we will make an exception as long as it is mostly adults in the room and they are highly supervised. We have the right to ask them to leave the game at any time if they are too young for the experience and not following directions.)
The Shed has a height requirement of 55 inches (4 feet 6 inches) or taller.
What are our prices?
2-3 players = $90 total.
4 players =$120 total.
5 players = $150 total.
6 players = $180 total.
7 players = $210 total
8 players = $240 total
For larger groups, you can split the group in halves and play two or three rooms at the same time. All other services that are not included in the initial reservation will be billed in addition.
Do I need to book the game?
We are working by appointment and accept online reservations ONLY! The game can be booked on our web-page austin.mazerooms.com.
All reservations are private, meaning that you are reserving a time slot for you and your team only. We are unable to hold time slots without payment. If you are not sure how many people you have in total, we recommend to book the game for 2-3 players ($90 deposit to hold the timeslot) and pay for the rest of players at the location.
If you already booked a game and you’d like to add additional participants to your team (within maximum occupancy), you may do so when you check in prior to your scheduled start time. You must be at least 18 years old to make a reservation.